Getting started
What VisitPing needs, installing it, connecting Open Dental and putting the screens up.
14 articlesOffice Board and screens
Reading the board, late patients, wall TVs, Glass and the corner buttons.
16 articlesOp tablets and doctors
Calling the doctor, exam heads-up, checks before leaving, and the doctor screen.
15 articlesFront desk
Checkout, Need help, front desk jobs and who's available.
11 articlesVisitPing app and sticky notes NEW
The bubble over Open Dental, VisitPing in its own windows, and sticky notes.
22 articlesChat and alerts
Office chat, visit threads, Windows notifications and phone alerts.
17 articlesSign-in and people
PINs, badges, Microsoft or Google sign-in, rooms for the day and access roles.
13 articlesFor IT: deploy, security and updates
Deploying the app, the office address, encryption, backups, updates and support.
20 articlesBilling and license
Price, the free trial, buying, changing or cancelling, and more than one office.
8 articlesPopular articles
- How do I add a sticky note?VisitPing app and sticky notes
- What does VisitPing do, and what do we need to run it?Getting started
- How do I install VisitPing on our Open Dental server?Getting started
- Why is a patient's card pulsing yellow, orange or red?Office Board and screens
- How does the bubble know which patient is open in Open Dental?VisitPing app and sticky notes
- How do I call the doctor from the op?Op tablets and doctors
- How do I check a patient out?Front desk
- How do I turn on phone alerts on an iPhone?Chat and alerts
- How do we install the VisitPing app on every front desk computer at once?For IT: deploy, security and updates
- The screens stopped updating. What do we check?For IT: deploy, security and updates
New to VisitPing?
- Install on your serverThe Windows PC that hosts Open Dental.
- Connect to Open DentalA read-only MySQL user. VisitPing never writes.
- Add your teamSwitch people on and print PIN slips.
- Put up the screensTVs, op tablets, phones and front desk computers.
Still need help?
Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.