Billing and license
Price, the free trial, buying, changing or cancelling, and more than one office.
Your plan
- How much does VisitPing cost?$149 a month, or $1,490 a year (2 months free), for the whole office. Every screen, every person and every update is included. Prices are in USD,…
- How does the 30-day free trial work?Install VisitPing and use every feature free for 30 days. No card is needed.
- What happens when the trial ends?The screens pause until you buy, while Settings stays open so you can buy any time. Nothing in Open Dental is affected.
- How do we buy a license?In Settings › License, press Buy monthly or Buy yearly and pay through Stripe's secure checkout. The license links to your server and installs…
- How do we update our card or get invoices?In the billing portal. Sign in with the email you bought with to update your card, download invoices, switch plans or cancel.
- Can we cancel, and what happens after?Yes, any time from the billing portal. Your screens keep working through the end of the period you paid for, plus a short grace period with a…
- We have more than one office. How is that priced?Each office's server gets its own install and license. Email support@visitping.com and we'll set up pricing for your group.
- How do we reach support?Email support@visitping.com with your office name and what you see. Attaching a support bundle (Settings › Support) usually lets us answer in one…
Still need help?
Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.