Op TVs
The TV in each op: setting it up, what the patient sees, slide shows and videos.
Setting up a TV
- Which TVs can be an Op TV?Any TV in the op can be an Op TV. On an Amazon Fire TV or Google TV, install the VisitPing TV app. On any other TV with a web browser (or a small…
- How do I install VisitPing TV on a Fire TV?On the Fire TV, install Downloader from the Amazon Appstore. Open Downloader and type visitping.com/tv, then install the app it downloads. Open…
- How do I approve a TV and pick its op?When the TV shows its code, open Global settings › Security › Devices, find the code, set it to Op TV and pick the op it's in.
- Does the TV open VisitPing when it turns on?Yes, with the app. Open VisitPing when the TV turns on is on to start, in the app's Menu.
- How do I update the TV app?Press the Menu button on the remote (or hold OK) and pick Update now. The app gets the new version from visitping.com and checks it before it…
What the patient sees
- What does the TV show during a visit?The TV follows the appointment in Open Dental, so nobody has to touch it.
- How does the TV know what today's visit is?From the procedures on the appointment. 25 visit types come set up in Global settings › Op TVs › Visit types, each with its Open Dental codes, its…
- How do I make a slide show?Open Global settings › Op TVs › Make a slide show. Each slide opens in the screen designer: start from one of 24 presets (like Meet the team,…
- How do I make the TVs look like our office?Open Global settings › Op TVs › Look. Pick a starting style (Soft glass, Playful, Elegant or Clean and calm), add your logo and tap Use colors from…
- Can we change what each screen shows?Yes. In Global settings › Op TVs › Screens, each step of the visit (patient seated, during the visit, checking out, saying goodbye and empty room)…
- Can we play our own videos?Yes. Upload an MP4 (from Canva or a phone, up to 1 GB) in Global settings › Op TVs. It plays with sound unless you turn Sound off.
- Can we change the TV for one visit?Yes. On the op tablet or in the VisitPing app, open the ••• menu and pick TV in this op: show the care team again, play the office video or calm…
- What patient information does the TV show?Only the patient's first name, never the last name or anything from the chart. Photos, pictures and videos are kept encrypted on your server.
Still need help?
Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.