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How does the TV know what today's visit is?

Updated October 31, 2026 · VisitPing 3.6.1

From the procedures on the appointment. 25 visit types come set up in Global settings › Op TVs › Visit types, each with its Open Dental codes, its words on the welcome and its tips. Change any of them, add your own, or turn one off. A visit with a type that's off gets a plain welcome with no visit line.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.