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How do I update the TV app?

Updated October 31, 2026 · VisitPing 3.6.1

Press the Menu button on the remote (or hold OK) and pick Update now. The app gets the new version from visitping.com and checks it before it installs. Fire TV then shows its own Install screen: press Install.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.