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Does the TV open VisitPing when it turns on?

Updated October 31, 2026 · VisitPing 3.6.1

Yes, with the app. Open VisitPing when the TV turns on is on to start, in the app's Menu.

Newer Fire TVs (Fire OS 8) need a one-time setup from an office computer first. The Menu says This TV needs a one-time setup: press Set up and follow the steps, which use Set up VisitPing TVs.bat on the computer. Older Fire TVs don't need it.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.

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