Office BoardEvery patient and every op on one wall TV Front deskCheckout flags, quick asks and who's available Op tabletsCall the doctor with one tap, see every op Doctor screenA queue that sorts itself, and your next hour VisitPing appA bubble over Open Dental on every office computer Office chatRooms, messages and visit threads, encrypted AlertsWindows, phone and Watch alerts that reach the right person ReportsVisit recaps, wait times and real appointment lengths
Security
Setup
Pricing
What's new
Help

Live demo Free trial

Product

Office BoardEvery patient and every op on one wall TV Front deskCheckout flags, quick asks and who's available Op tabletsCall the doctor with one tap, see every op Doctor screenA queue that sorts itself, and your next hour VisitPing appA bubble over Open Dental on every office computer Office chatRooms, messages and visit threads, encrypted AlertsWindows, phone and Watch alerts that reach the right person ReportsVisit recaps, wait times and real appointment lengths

More

Security Setup Pricing What's new Help center

Start 30-day free trial Try the live demo

How do we turn on detailed logging?

Updated October 31, 2026 · VisitPing 3.6.1

If support asks for it, or something keeps going wrong, open Settings › Maintenance › Support. Under Detailed logging, pick what to log and for how long (1 hour, 4 hours or the rest of today), then press Turn on detailed logging. It turns itself off at the end, or press Turn off now.

The extra lines go with Download support bundle. They never have patient names, numbers or messages in them, and they're kept 7 days.

Was this article helpful?

Related articles

Still need help?

Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.

Email support Try it in the demo