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How do we send you a support bundle?

Updated October 29, 2026 · VisitPing 3.3.2

In Settings › Support, press Download support bundle and attach the file to your email to support@visitping.com. It has VisitPing's logs and settings, with no patient data.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.

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