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Can we go back to an earlier version?

Updated October 29, 2026 · VisitPing 3.3.2

VisitPing goes back by itself when an update fails its own test, and pauses automatic updates for that version. If you need to go back for another reason, email support@visitping.com.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.