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Can we cancel, and what happens after?

Updated October 29, 2026 · VisitPing 3.3.2

Yes, any time from the billing portal. Your screens keep working through the end of the period you paid for, plus a short grace period with a warning in Settings. After that the screens pause, and Settings stays open.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.