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Bubble or windows: which should I pick?

Updated October 31, 2026 · VisitPing 3.6.1

Since 3.8.0 each person picks how the app works for them. Tap your name at the top of the bubble's panel, then Settings; Bubble or windows is the first row. It's saved with your sign-in, so it follows you to any computer. Bubble is the usual.

  • Bubble: no separate windows. Front desk and Office Board at the bottom of the panel slide the full screen out beside it (the Board shows every status side by side on a big enough screen), and Chat opens beside it too. The – in the screen's corner slides it back.
  • Windows: no panel. The full screens open in their own windows, and tapping the bubble lists them: what each one shows, and whether it's on screen or put away. Tap one to bring it to the front; – puts it away into the bubble and closes it. Chat opens in its own Chat window, and the Front desk window follows the patient in Open Dental.

Request and chat cards still pop up above the bubble either way.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.