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Why does everything fold into the bubble when I click into Open Dental?

Updated October 29, 2026 · VisitPing 3.3.2

So Open Dental is clear while you work. The panel, sticky notes and request cards tuck into the small bubble, which stays on top and keeps the count (notes and requests waiting). Click the bubble to bring everything back.

A new request still pops out, and folds back in after 10 seconds if nobody answers, leaving the red number. A due sticky note pops out until you tap Done or Snooze.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.