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Can we hide lunch and block appointments from the board?

Updated October 29, 2026 · VisitPing 3.3.2

Yes. Add the placeholder patients you book for lunch, meetings or a blocked chair in Settings › Open Dental › Ignored patients. Their appointments are left off the board, alerts and reports, and op tablets show the time as a gray Blocked 12:00 to 1:00 · Lunch tag instead.

Also ignore by last name catches any last name that is exactly one of the listed words, like LUNCH or BLOCK. Nothing changes in Open Dental.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.