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What do the card colors mean?

Updated October 29, 2026 · VisitPing 3.3.2

A card's color is the patient's provider, exactly as your office set it in VisitPing. The colors are never lightened or darkened, so a provider's color looks the same on every screen.

The pulsing outline is separate: it shows how late the patient is. See Why is a card pulsing?

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.