Product

Office BoardEvery patient and every op on one wall TVFront deskCheckout flags, quick asks and who's availableOp tabletsCall the doctor with one tap, see every opDoctor screenA queue that sorts itself, and your next hourOffice chatRooms, messages and visit threads, encryptedAlertsWindows, phone and Watch alerts that reach the right personReportsVisit recaps, wait times and real appointment lengths

More

SecuritySetupPricingWhat's newHelp center
Start 30-day free trial Try the live demo

How do I trust the office certificate on each device?

Updated October 29, 2026 · VisitPing 3.3.2

You only need this if your screens use visitping.local or the server's IP address. Screens on your office address (like brookside.visitping.app) already have a trusted certificate.

Download the certificate on each device from http://visitping.local:3000/ca.cer, then:

  • Windows: open the file, Install Certificate, Local Machine, and put it in Trusted Root Certification Authorities. Then restart the browser.
  • iPhone or iPad: open the link in Safari, install the profile in Settings, then turn it on in Settings › General › About › Certificate Trust Settings.
  • Android: Settings › Security › Encryption & credentials › Install a certificate › CA certificate.

On a Windows domain, every computer can trust it at once: see How do we trust the certificate on every domain computer?

Was this article helpful?

Related articles

Still need help?

Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.

Email support Try it in the demo