Product

Office BoardEvery patient and every op on one wall TVFront deskCheckout flags, quick asks and who's availableOp tabletsCall the doctor with one tap, see every opOp TVsWelcome each patient by name on the TV in the opDoctor screenA queue that sorts itself, and your next hourVisitPing appA bubble over Open Dental on every office computerOffice chatRooms, messages and visit threads, encryptedAlertsWindows, phone and Watch alerts that reach the right personReportsVisit recaps, wait times and real appointment lengths

More

SecuritySetupPricingWhat's newHelp center
Start 30-day free trial Try the live demo

How do I add or remove people in a chat?

Updated October 31, 2026 · VisitPing 3.6.1

Open the group message or visit thread and tap ⓘ. Add someone opens an @ box: type a name, or a job (Front desk, Assistants, Hygienists) to add everyone with that job. Nobody is added twice.

In a visit thread you can also type @Front desk (or @Assistants, @Hygienists, or @someone) in a message: they're added and @mentioned.

Remove is only for the person who started the chat, office managers and admins, and it asks first. Anyone can Leave. Someone taken out of a visit thread can still open it from the patient.

Was this article helpful?

Still need help?

Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.