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What is a visit thread, and when does it close?

Updated October 29, 2026 · VisitPing 3.3.2

A chat about one patient's visit. Start one with Chat about this visit on the Front desk, the op tablet or the bubble. Visit threads close at the end of the day.

Keep patient details to visit threads, not channels.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.