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How do we approve or turn off tablets, phones and TVs?

Updated October 29, 2026 · VisitPing 3.3.2

A new screen shows a 6-letter code and waits. In Settings › Security › Devices, find the code, name the device (like "Front desk TV"), pick whether it's shared, one person's, or a wall display, and approve it.

Turn a device off there at any time. Turning off a computer turns it off for every Windows user on it.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.