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How do I change or take back a sticky note?

Updated October 31, 2026 · VisitPing 3.6.1

Tap Edit on a note you wrote: on the patient's panel in the app (next to ✓ Done) or in the 📝 Sticky notes list. Change the words, the reminder or who sees it, then tap Save changes. It updates for everyone who sees it, and a new reminder starts over.

Take back removes it for everyone. Notes someone else wrote for you don't have Edit. The audit log records each change, never the note itself.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.