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Who can see what a sticky note says?

Updated October 29, 2026 · VisitPing 3.3.2

Only the people it's for. Notes are kept on your office's VisitPing server, encrypted, never on the computer. The audit log records who added, gave or finished a note, but never what it says, and phone alerts never show the patient or the note.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.