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I forgot my PIN. What do I do?

Updated October 29, 2026 · VisitPing 3.3.2

Ask your office manager for a new one-time PIN slip (Settings › People). Sign in with it and choose a new PIN. A badge tap still works in the meantime.

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Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.

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