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Where do the checkout flags come from?

Updated October 29, 2026 · VisitPing 3.3.2

From Open Dental: a balance due, an open claim, insurance to check, no next visit booked, or treatment not scheduled. Your office picks which checks to run in Settings › Front desk.

Fix it in Open Dental and the flag clears by itself at the next check.

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Still need help?

Email us with your office name and what you see. In Settings › Support, Download support bundle gives us your VisitPing logs with no patient data. Attach it and we can usually answer in one reply.